FAQs Update: Delivery Rates

To make life simpler, we've changed our delivery rates to flat rates rather than according to the number of items and so forth. The delivery FAQ now reads....

We deliver within New Zealand and internationally. Please note that we will only deliver to physical addresses (office or home). We are not able to deliver to Post Office (P.O.) boxes, vacant premises, care of (c/-) addresses, hotels or motels (if temporarily residing there).

New Zealand: All orders are charged a flat delivery rate of $5. All orders are delivered via courier and deliveries are covered by insurance. We will notify you via email once your order has been processed and dispatched. Please allow about 2 to 3 working days for the processing and delivery of your order. Note that all deliveries can be tracked and traced by the courier service.

International: All international orders are charged a flat rate and delivered via International Air mail. Delivery charges include handling, standard packaging, courier delivery and insurance.

Australia & South Pacific: $15 per order. Please allow 5 to 10 working days for the processing and delivery of your order.

East Asia, North America, UK & Europe: $30 per order. Please allow 10 to 14 working days for the processing and delivery of your order.

http://www.thehinitiative.co.nz/faqs/


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